Troubleshooting Guide: Why Your iPhone Can Text but Won’t Make Calls

Introduction

Having a smartphone that can do everything is great, but it can be frustrating when it doesn’t perform one of its basic functions – making calls. If you find yourself in a situation where your iPhone can text but won’t make calls, don’t worry. In this troubleshooting guide, we will explore some common reasons why this issue occurs and provide you with solutions to get your iPhone back to making calls.

1. Check Your Network Connection

The first thing you should do when your iPhone can’t make calls is to check your network connection. Here are some steps to follow:

1. Make sure you have a strong cellular signal. If you are in an area with poor reception, try moving to a different location.
2. Toggle Airplane Mode on and off. This can help reset your network connection.
3. Restart your iPhone. Sometimes a simple restart can fix network-related issues.

2. Verify Your Phone Settings

It’s possible that your iPhone’s settings are preventing you from making calls. Here’s what you can do:

1. Check if you have enabled the “Do Not Disturb” mode. This mode can block incoming and outgoing calls. Disable it if it’s turned on.
2. Ensure that your iPhone is not in “Airplane Mode.” When this mode is enabled, all wireless connections, including cellular, are turned off.
3. Check if you have accidentally blocked the phone number you are trying to call. Go to “Settings” > “Phone” > “Blocked Contacts” and remove any blocked numbers.

3. Update Your iPhone’s Software

Outdated software can sometimes cause issues with your iPhone’s functionality. To update your iPhone’s software:

1. Go to “Settings” > “General” > “Software Update.”
2. If an update is available, tap “Download and Install.”
3. Follow the on-screen instructions to complete the update.

4. Reset Network Settings

If none of the above solutions work, you can try resetting your iPhone’s network settings. Keep in mind that this will remove all saved Wi-Fi passwords and Bluetooth connections. To reset network settings:

1. Go to “Settings” > “General” > “Reset.”
2. Select “Reset Network Settings.”
3. Enter your passcode if prompted.
4. Confirm the reset.

5. Contact Your Carrier

If you have tried all the troubleshooting steps and your iPhone still won’t make calls, it’s time to reach out to your carrier. They can check if there are any network issues in your area or if there are any problems with your account.

Conclusion

Experiencing issues with your iPhone not making calls can be frustrating, but with the help of this troubleshooting guide, you should be able to identify and resolve the problem. Remember to check your network connection, verify your phone settings, update your iPhone’s software, reset network settings, and contact your carrier if necessary. Hopefully, these steps will get your iPhone back to its full functionality, allowing you to make calls without any issues.